Do buttercream cakes need to be refrigerated?
Yes! All of our buttercream cakes should be kept refrigerated until approximately 2-3 hours before serving. Allowing the cake to return to room temperature, brings out the cake’s optimum flavor and lets the buttercream icing soften back to a creamy consistency. Leftovers should be immediately refrigerated and consumed within 2-3 days.
How many layer of cake and filling are in your buttercream cakes?
Our round cakes have 3 layers of cake alternated with 2 layers of buttercream filling. Our rectangular sheet cakes have 4 layers of cake alternated with 3 layers of buttercream filling.
How do I know what size of cake to purchase?
It is helpful to have an idea of how many people you are looking to serve. That way we can select a cake size that best matches your needs.
Can I only select select buttercream cakes shown on the website?
No! You may select a pre-designed buttercream cake from the gallery or you can create your own buttercream cake. We have attached a “create your own” guide to use when customizing your own cake that includes all of our different options.
Must buttercream cakes be ordered in advance?
We have a variety of 8″ buttercream cakes available in the store daily, as seen in the gallery above. If you would like a cake larger than 8″ or if you would like to create your own the cake must be ordered in advance. We recommend ordering cakes to guarantee availability. Our buttercream cakes must be ordered at two days in advance and require payment upon ordering. Longer lead times may be in effect during holidays.
Are you a nut free kitchen?
We are not a nut-free kitchen as many of our products do contain nuts. We cannot guarantee that cross-contamination will not occur.
If I order a cake when do I need to pay for it?
We require full payment to place an order. Payment methods include cash, check, or credit cards from Visa, Mastercard, and Discover. Please note: if you placed an order and payment has not been received your order will not be processed.
Can I cancel or make changes to my cake order?
Yes you may make changes or cancel your order with at two day’s notice. In order to receive a refund, you must cancel at least 48 hours in advance. We are sorry, but no refunds will be given if you cancel within 48 hours of pickup time or if you forget to pick up your order. Please verify our store hours for your pickup day as our hours vary daily and may change during holiday times!
Can I add additional decoration to a buttercream cake like flowers, balloons, etc?
Yes of course! There are countless decorations available for our buttercream cakes. Under our decorated cakes tab you can browse through some examples in our picture gallery! We encourage you to come into the store and browse through our decoration books! Check out the decorated cakes tab for more information!
What happens if there is a snow day and I have an order to pick up?
Please call to be sure we are open. If we close early, or decide to close one of our staff members will give you a call to talk about your order.
